Hi everyone,
I am on a first date with Storm. For our company we use vTiger CRM which is very poor on the project management side but strong as a CRM.
I am very excited about the way Storm fills in the project management gap. In my case, I am not fond of using 'yet another system' to use. I would like to combine CRM, Project Management, Support, Intranet and a customer front end in one. Right now, I run these separately which is not very efficient. For instance, our intranet has a knowledgebase. Storm also has a knowledge base. Storm tracks time and can create invoices for billable hours. But our CRM can generate quotations and send invoices for products, not just billable hours.
My question is quite simple I guess.... I would like to have a Drupal install with Storm for the project management side of things as well as the knowledgebase. Then add Ubercart for the invoicing, quotations and customer front end ordering. If I can build views and panel pages I can create interfaces like customer dashboards and summaries for our employees and developers.
It seems to me Storm is tantalizingly close to being an all out CRM. If it treats ubercart users as persons in it's organizations, talks to ubercart's invoicing, inventory and quotation methods, allows for email updates to customers from it's ticketing system and charts/stats (like http://drupal.org/project/support), you would only require some extra content types for leads, prospects and potentials. Throw in panels and views..... and you're in paradise!
Am I wrong? Is this possible already but am I missing something? Looking forward to hear any thoughts and comments.