This page compares project management and ticket tracking systems.
Please edit this page to update / add information.
Installation profiles:
Open Atrium
A complete intranet solution for colaboration including calendars and tickets.
Storm
Based on the storm module discussed below. Primarily focused on project management and some basic CRM
| Module | 4.7.x? | 5.x? | 6.x? | 7.x? | Notes | Module Updated | Demo | Usage | IRC Integration | Info as of |
|---|---|---|---|---|---|---|---|---|---|---|
| Case Tracker | - | - | Beta9 | - | Provides a configurable state (ie "status", "property", "type") and assignment system for issue management. Uses views heavily. | 3/Jan/11 (stable) | Demo | 3,707 | No | 12/May/11 |
| Support | - | - | Stable | Dev. | A ticketing system / helpdesk with comprehensive email integration, charting, and invoicing. | 20/Feb/11 (stable) | Demo | 1,462 | Yes | 12/May/11 |
| Storm | - | Not supported | Stable | Early dev. | Provides a more complete project management package, beyond just ticketing. | 22/Feb/11 (stable) | Demo | 1,027 | No | 12/May/11 |
| Project and Project issue | - | Stable | Alpha | - | Mainly aimed towards software projects, and is the system that runs the issue queue on Drupal.org. | 25/Nov/09 (alpha) | Demo | 817 | Yes | 07/Dec/09 |
| Ubercart Ticket | - | - | Beta | - | Ticket system for Ubercart | 28/Jan/10 (beta) 03/Feb/10 (dev) | 166 | No | 03/Feb/10 | |
| Ticketing | - | - | RC | - | Provides several features - hard to tell what makes it different from the other systems after just reading the project page. | 28/Jul/09 (rc) | 54 | No | 07/Dec/09 | |
| To do list | - | - | Stable | - | Task management system. This module is in wrong category of "contents" and so an issue has been raised there to reclassify it under "Project management" category. Please see comment below | 14/Dec/2010 | 286 | No | 15/March/2010 |
Non-Drupal solutions: To be completed.